Thank you for shopping with Kēmi.

To maintain the quality and integrity of our products, all sales are final. We do not accept returns, exchanges, or refunds once an order has been placed.

Please ensure all order details are correct before completing your purchase.

If your order arrives damaged or you receive an incorrect item, please contact us within 7 days of delivery with your order number and supporting photos. We will review the issue and provide an appropriate resolution where applicable.

If you have any questions before placing your order, please contact us via our LINE Shop or email us at parkemiservice@gmail.com. We’re happy to assist.